Support

Need help with RiskAlert AI? We're here for you. RiskAlert AI helps workers and site managers spot safety hazards from a short video clip, with a qualitative analysis contextualized by occupational health and safety regulations and public statistics.

Contact us

For any question, support request, or report, email us at contact.info@riskalertai.com. We usually reply within one to two business days.

How do I run an analysis?

From the Analyze tab, film or choose a short clip of your jobsite (max 30s). Keyframes are extracted on your device, then a qualitative risk analysis is presented to you.

How do I manage or cancel my subscription?

Subscriptions are managed by the App Store. Open Settings › your name › Subscriptions on your iOS device to change or cancel at any time.

How do I delete my data?

In the app, go to Settings › Delete all my data to erase the local history and the data linked to your account on the server.